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CCBNZ continuously monitors for suspicious behaviour and emerging threats to identify potential scams early.
CCBNZ takes your security seriously and uses advance tools and monitoring system to keep your personal and financial information safe from fraud and cyber threats.
CCBNZ provides 24/7 transaction monitoring to detect any suspicious activity. CCBNZ also actively tracks scam attempts targeting our customers and offers a 24/7 reporting portal to report fraud and scams. If a report is done after working hours, CCBNZ will response on the following working day.
The Confirmation of Payee service applies to payments between New Zealand banks. CCBNZ makes sure the account name matches the number using the Confirmation of Payee service, so that your payments go to the right person. For more details, please visit the CoP information here.
An extra layer of security is added through transaction verification, ensuring that only authorised and valid transactions are proceeded.
CCBNZ works closely with the New Zealand Police, other banks and cyber safety agencies in New Zealand to prevent fraud and scams.
